What Makes Our Customer Support Software Different?

Unmatched Support

Our support is unmatched among factoring software providers. Training includes three free online sessions of up to 60 minutes each. We also provide unlimited free live chat, emails, phone, and tickets.

Online Training

With commonly available technology, you don’t need to send someone to attend a training course thousands of miles from your office. That’s a waste of your time and adds to the cost of other software packages.

Leveraging Training

The best use of your training time is to include everyone who will be using the database, including the boss and all entry people. This helps eliminate the need to purchase extra training hours later.

What to Expect

Once we receive your registration and your database is created we will contact you to arrange a mutually convenient time for the first training. Plan for 60 minutes per session. You will be given your login information at the time of your first training session.

Training Sessions

After our training specialist provides an overview of the program, he or she will walk you through the basic entries to get you started. We want to be sure you make a few key entries, verify the numbers, run key reports and graphs to get you started.

Additional Training

After your three hours of free training, most people are able to use the software on their own (chat support and user tutorials are provided within the software). However, if you want more one-to-one live training, this can be obtained if needed for $125 per hour.