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    Frequently Asked Questions

    Yes, we would be happy to demonstrate FactorFox through an online conference at your convenience. The demo is about an hour session. To schedule your personal session, please contact support@factorfox.com.

    We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or ACH or wires for yearly subscriptions. For more details, please contact support@factorfox.com.
     

    We’re fervent about keeping your data safe and secure. AWS features stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. AWS’s security system employs the latest encryption and intrusion detection and prevention technologies.

    Yes. We do comply with the EU-US Privacy Shield Framework as set forth by the Department of Commerce which applies to the collection, use and retention of customer personal data from the European Union. For more information, please check this link.

    You are not bound by any contracts or commitments. FactorFox is a pay-as-you-go service and you can make changes to your plan whenever you need to.

    Of course you can! Log in to FactorFox, click the profile link from the dashboard, and follow the steps on the subscription page to switch to a new plan.

    Our support team is available 24/5, Monday through Friday to assist you. Contact us at support@factorfox.com or fillout the form above.

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