FactorFox Management Team


Jeff Callender

Jeff Callender, President and Co-Founder of FactorFox Software began working as a factor in1994. Over the years he has helped hundreds of factoring companies throughout the world grow their businesses, and currently these companies factor billions of dollars annually with the cloud-based FactorFox platform. Furthermore, he has authored numerous books, eBooks, and industry articles on factoring over the past decades which have inspired thousands of people to enter the business as new factors. His experience and perspective give the FactorFox team key insights for the software’s crucial features and needed functionality. Embracing the core values of integrity, innovation, and service, Jeff has been a leader not just in our company, but in the factoring industry itself.


Robert Vasquez

Robert Vasquez, Chief Operating Officer and Co-Founder of FactorFox Software, has extensive background in accounting, business technology, and management information systems. He’s worked as a financial controller and director of information technologies at various firms and received his B.S. from Nova Southeastern University, Wayne Huizenga School of Business. Robert stands at the forefront of fast moving technology trends and cloud services for the factoring industry. Always a visionary, he saw software moving to the cloud and began building FactorFox with Jeff in 2002, helping pioneer FactorFox as the leading cloud-based software in the world. He continues to champion this vision by constantly innovating features for large multifaceted enterprise solutions.


Atul Kumar Yadav

Atul Kumar Yadav, Chief Technology Officer is the leading FactorFox innovator. He has over 10 years of experience creating and managing large scale cloud and mobile platforms. As a member of the management team, Atul provides the FactorFox long-term software technology road map, platforms and architectures. He works closely with the FactorFox software development team, and collaborates with our software partners to help align our technology with our overall strategy and corporate development priorities. Atul is a certified Microsoft and ASP.Net developer and continues to work with Microsoft technologies full-time. Atul received his Master of science from South State University in Russia.


Nicole Jones

Nicole Jones, Technical Support Manager has been managing customer service teams for over 20 years. Prior to joining FactorFox in 2012 Nicole worked for Raymond James Financial developing closed-end fund and research data, and provided technical support for brokers and analysts. She has also been responsible for editing and publishing Jeff’s books on factoring, giving her keen insight to both what factors need in their software, as well as the realities of day-to-day operations of a factoring business. Nicole’s drive, passion, analytical mind, and warm, personable manner make her ideally suited for both helping customers directly, as well as heading our technical support team.


Arlen Tejada

Arlen Tejada, Financial Controller has a background in finance, accounting and psychology. She received her B.A. from Florida International University in Finance with a minor in psychology, and has worked in accounting. Born and raised in Nicaragua, Arlen is also in charge of our Latin American division. She manages the company’s financial transactions, works closely with Spanish-speaking customers, and provides translation for our software and website. Arlen is appreciated for her clarity in financial record keeping and her passion for building new markets overseas.